Accidents happen, and it can be confusing to know the proper steps if a delivery driver is involved in the incident. While the process is similar to any other car accident, there are additional factors to consider when a DoorDash driver is at fault.
If you’ve been in an accident with a DoorDash driver, here are some steps to take:
Ensure Safety
Before you do anything, check yourself and others involved for injuries. Call emergency services immediately after the accident. Even if there are no injuries, you will need to call the police to the scene so a report can be filed. The police report is important to your insurance claim.
Exchange Information
Get the following information from the DoorDash driver:
- Full name
- Driver’s license number
- Insurance information
- Contact details
- Whether they actively delivering items at the time of the accident
You will also want to get contact details from any witnesses at the accident scene. Their statements will be helpful for your car accident claim.
Document the Scene
Take photos of the accident scene, including the vehicle damage to both your vehicle and the other vehicle and any injuries you and your passengers may have. Take note of the location of the accident and take photos of any important information that will be relevant for your case such as street signs, traffic signals, skid marks, etc. Also, note if there are any stores around that may have outside cameras. Video footage of the accident could prove useful!
Seek Medical Attention
Even if you don’t feel injured or don’t see any injuries, it’s important to seek medical attention as soon as possible. Many times, your adrenaline is pumping and you may not realize you were injured. In some cases, you may not see your injuries form until days after the accident. If you decide not to go to the hospital from the accident scene, make sure you go to an urgent care or visit your doctor within the next day or two.
Report to DoorDash
DoorDash does provide commercial insurance that may offer coverage to those who were injured in the accident, as long as the driver was making an active delivery at the time of the accident.
Contact Your Insurance Company
It’s important to inform your insurance company about the accident and provide them with all the necessary information. Even if you think you may file a claim against the DoorDash driver, you still need to start the claims process with your insurance company.
Contact a Car Accident Lawyer
If necessary, consider consulting with a car accident lawyer to understand your rights and options, especially if significant damages or injuries are involved. A car crash lawyer will walk you through your claim and explain how much compensation you may have following the accident. They will also speak to DoorDash on your behalf and determine whether the company may be held responsible for the accident.
Remember to stay calm and cooperative during the process, and prioritize your safety and well-being above all else.